Fewer than 1% of all accounting firms in the U.S. and Canada achieve Best of Accounting

PBMares LLP, a leading Mid-Atlantic accounting, tax, and advisory firm, has won the 2024 Best of Accounting Award for providing superior client service. This is the second year in a row that PBMares earned this recognition.

ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on client ratings. On average, clients of 2024 Best of Accounting winners are 50% more likely to be satisfied than those who work with non-winning firms. PBMares received this award based on achieving the following metrics:

  • Satisfaction scores of 9 or 10 out of 10 from 82.2% of clients, significantly higher than the industry’s 2023 average of 56%
  • Net Promoter® Score of 76.2%, significantly higher than the accounting industry’s 2023 average of 41%

For reference, global Net Promoter Score (NPS) standards classify 50% NPS as excellent and 70% NPS as world-class.

“Our people are the Firm’s greatest asset. And as we continually strive for excellence as the service standard, it’s rewarding to see the hard work of our teams’ efforts reflected in client testimonials and feedback. I’m very proud of our team and grateful for the clients who put their trust in us each year,” said Harvey Johnson, Partner and CEO of PBMares.

“I’m so excited to introduce the 2024 Best of Accounting winners alongside their verified ratings and reviews on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “Faced with another challenging year in 2023, these firms proved their commitment to providing outstanding experiences and superior service.”

In addition to the 2024 Best of Accounting Award, PBMares was also recently recognized as one of America’s Most Recommended Tax and Accounting Firms in USA Today.

About PBMares LLP

PBMares is a Certified Public Accounting and consulting firm focused on serving the audit, tax, accounting and consulting needs of companies and individuals. Founded in 1963, the firm serves clients across the United States from 13 offices in 12 locations in Virginia, Northern Virginia, Maryland, and North Carolina.  PBMares represents companies ranging from closely-held private businesses to leading non-profits to Fortune 500 multinationals. The Firm has industry practices specializing in construction, financial institutions, government contracting, healthcare, hospitality, insurance, manufacturing, not-for-profit, real estate, restaurant, retail, state and local government, and technology sectors. Its services include cybersecurity, cloud accounting, wealth management, and more.

PBMares has been perennially ranked among the top 100 firms across the country by Accounting Today, Inside Public Accounting, and Forbes.

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.

About Best of Accounting™

ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.