Thank you for helping PBMares ensure a smooth electronic delivery process for invoices and other client communications.
To add PBMares (or any sender) to your Safe Senders List, follow these instructions.
Newer versions
1. On the Home tab, click Junk, and then click Junk E-mail Options.
2. On the Safe Senders tab, check the Automatically add people | e-mail to the Safe Senders List box.
Office 2010
1. On the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options.
2. On the Safe Senders tab, select the Automatically add people | e-mail to the Safe Senders List check box.
On your computer:
1. On your computer, open Gmail.
2. On the left navigation pane, click More if you don’t see the Spam link.
3. Click Spam.
4. Select the message to whitelist.
5. At the top, click ‘Not spam’.
Gmail on Android device:
1. On your Android phone or tablet, open the Gmail app.
2. Note: If you don’t have the Gmail app, download it.
3. In the top left, tap the menu button (3 horizontal lines) and then select Spam.
4. Select the message to whitelist.
5. In the top right, tap the menu button (3 vertical dots) and then select ‘Report not spam’.
Gmail on iPhone/iPad:
1. On your iPhone or iPad, open the Gmail app.
2. Note: If you don’t have the Gmail app, download it.
3. In the top left, tap Menu and then Spam.
4. Select the message to whitelist.
5. Tap More and then Not spam.
Tip: To stop a message from being sent to Spam in the future, you can:
· Add the sender to your Contacts.
· Add a filter to important messages landing in your Spam box.
More information for Google accounts regarding:
- Importance markers in Gmail
- Adding custom spam filters for Gmail (for administrators) Gmail allowlists, denylists, and approved senders (general)
Questions?
If you need additional support, call your preferred office or contact Accounts Receivable using the email address in the letter you received from us.
If you prefer to correspond by email, please add “Whitelist email question” to your subject line.
Fairfax (Metro DC) | (703) 385-8577
Fredericksburg | (540) 371-3566
Harrisonburg | (540) 434-5975
Morehead City | (252) 726-0551
New Bern | (252) 637-5154
Newport News | (757) 873-1587
Norfolk | (757) 627-4644
Richmond | (804) 323-0022
Rockville | (240) 499-2040
Warrenton | (540) 347-4970
Williamsburg | (757) 229-7180
Wilmington | (910) 762-9671